FAQs

We are open from 9am to 5pm, Monday to Friday, and from 10am to 2pm on Saturdays.

Certainly! Our showroom staff is ready to help you with any mobility product inquiries.

Absolutely! We provide delivery services for mobility equipment directly to your home.

Yes, we do offer a Military or Veterans Discount on mobility products. Please contact or visit our showroom for more information.

Yes, we provide financing options for mobility equipment. Get in touch with us to explore the available options.

Yes, we offer a senior discount on mobility equipment. Contact our store for further details.

Yes, we occasionally offer discounts and specials on mobility equipment.

No, we do not accept health insurance.

We provide a wide variety of equipment at different price points to accommodate various budgets.

No, we do not purchase used mobility equipment.

Generally, all sales are final, but we assess each case individually

We offer rentals for hospital beds, wheelchairs, scooters, powerchairs, rollators, knee walkers, hoyer lifts, lift chairs, and more.

We offer daily, weekend, weekly, half-month, and monthly rental options.

Yes, we provide delivery services for rented mobility products for a small fee.

Yes, there is a delivery fee for rentals starting from $40 round trip or $20 one way, depending on the distance.

Yes, we can deliver and pick up rented products to the hotel where you are staying.

No, we do not offer insurance for rentals.

The first month’s rental charge can be applied towards a purchase.

Currently, we do not provide rentals specifically for local airports, but we can accommodate your needs by coming to you.

Yes, we offer in-home repair services for your broken products and equipment.

Our service area extends up to 100 miles from our store location.

Yes, we provide servicing for electric scooters.

No, you do not need to schedule an appointment to bring your mobility equipment in for repair.

Yes, our Technicians are employees of Mobility City of Omaha, NE, and they undergo background checks.

Yes, our Technicians have received the Covid-19 vaccination.

Yes, we are insured in case of any damage that may occur in your home.

We deliver and drop off mobility equipment in any room of your choice.

Usually, we can deliver the mobility equipment to your home within a day.

Yes, our mobility equipment service truck can travel within a 100-mile radius from our store.

Yes, we carry a range of bathroom safety equipment.

Yes, you can make payments over the phone for products and services at your parents’ home.

Yes, we repair products bought from other companies.

Yes, we can come to your home, apartment, or assisted living facility to repair your equipment.

Yes, we carry replacement batteries for various mobility equipment.

Yes, we carry lithium replacement batteries.

Yes, you have the option to purchase the batteries directly.

Yes, we sell chargers for mobility equipment.

No, we do not purchase used mobility equipment.

Yes, we have mobility equipment available for you to see and test in our showroom.

You would need to contact the manufacturer directly for information on their warranties, but we can assist you with that.

Yes, we carry and service bariatric mobility equipment.

We can sanitize wheelchairs, rollators, and walkers.

We use steam cleaning for sanitization, without the use of chemicals.

We recommend sanitizing your equipment at least once a quarter.

We provide the option to sanitize the equipment at your home, or you can bring it to our store for sanitization.